Welcome to Alexander
Taking your computer in for repairs is a real hassle, but fixing it yourself with all the confusing software can make the problem even worse.
Thanks to Alexander Technical Resources, you get the convenience of having your computer serviced at home while entrusting it to a professional certified technician. Our innovative remote connection technology brings our experts to you whenever you need them!
Customer SupportWith Alexander Technical Resources, an Internet connection is all you need to gain direct access to your own personal Mac or PC expert. Morning, day or night, the hardest working tech professionals on the web are at your disposal at a click of a mouse button!
Advanced Security SetupIt’s never been easier to configure your computer for protection against online threats. Get your antivirus software and security settings configured in the comfort of your own home with Alexander Technical Resources’s team of certified experts.
Enhanced PerformanceAll computers eventually slow down. As a result, websites take a lot of time to load and, even worse, programs become unresponsive and may crash. By using Alexander Technical Resources, your computer can be returned to like-new levels in just a few hours without you lifting a finger.
Anytime and Anywhere for any Device
DiagnosticsVery often the most frustrating thing about computer-related issues has nothing to do with how to fix the problem, but with what is causing the problem in the first place!
In just a few minutes, Alexander Technical Resources’s certified Mac and PC technicians will be able to remotely connect to your computer. As a result, they will scan your entire computer by using your own software and identify potential issues that could be affecting its performance.
In-DepthIf the diagnostic service reveals any issues that require manual assistance, your Alexander Technical Resources technician will work to resolve them. Whether your system requires a tune-up or full overhaul, you will be able to observe while your personal expert solves the security or performance issues.
While you are watching, you can ask questions or offer comments.
Timely Technical SupportAfter the initial support session, your personal technician will be happy to follow-up with you to ensure that your computer continues to run fast and remain in good working condition. Should you experience any further issues with your computer, have computer-related questions or are just looking for advice from a certified Mac or PC technician, we are at your service.
What our Clients say
Great service both Donna and Spencer did a wonderful job on my laptop even though there was a 3 hour time difference I will definitely recommend them to my friends
Today I had the pleasure of working with Thomas Buzzek. He took a lot of time to fix my issues. I could not have been happier. They gave me a great deal and fixed my computer exceptionally well. This is a great company.
I thought my computer was a goner. The tech knew exactly what to do and even before the hour was over my computer had the bugs worked out.
We found Alexander Technical Resources (ATR) through Angie's List and were a bit skeptical about remote access and remote repairs on our computer, but Thomas at ATR did an outstanding job for us. He went above and beyond the call of duty and got our computer humming like a sewing machine. Money well spent and I did not have to lug my computer around town or have strangers in the house for 4 hours. I can definitely recommend ATR to you and I would not hesitate to use them again if it became necessary.
My PC was experiencing symptoms which indicated issues with the Microsoft OS and possible viruses. For the initial check of my PC, I was on a conference call with Atlanta Technical Resources. The Technician connected into my PC and discussed what he has finding, in real time. I very much appreciated this attention to detail. Almost immediately, he discovered 2 obvious virus issues. Based on the other symptoms, the technician informed me that he would need about 2 hours to complete a the steps required to perform a thorough analysis, repair and testing of my system. In a little under 2 hours, the technician called me back to let me know that what he discovered (numerous viruses and registry issues) and the tools used to find and fix the issues. He also provided me suggestions on other steps I could take to further secure my PC. The PC is now in perfect working order. The technical service as processional and thorough. I am very pleased with the result.
I had a malware problem that was very frustrating. Donna helped me the same day I called and overcame some tough problems to get me back in business.
Donna was very friendly and helpful. In addition to greatly speeding up my laptop, she gave some tips and recommendations on anti-virus software and other steps I could take to keep it running well in the future.
Thomas was amazing. Cleaned up computer and started installation of Windows 10. Has the patience of Jobe. Worked on my computer for 3 or 4 hours and we chatted for about a half hour on the phone. 10 installed completely about 2or 3 hours after we hung up!! Awesome service, extremely courteous and patient. Highly recommend this company and will call again if I get in trouble. 10 +++++ rating!!
I highly recommend Atlanta Technical Resources. This is the 3rd time we have used their services, for 3 laptops and a desktop. Each time they have excelled and done exactly as promised and have gone above and beyond what was expected! Thomas Buzzek, the expert who worked on our desktop computer this time, was amazingly thorough. He took the time to comb through all possibilities to return the PC to its original speed. He explained how some of the apps and programs were unnecessary and/or resource hogs. He changed settings as necessary and deleted those things which, in fact, were unnecessary. He came across an issue that was problematic, was honest and told me he'd need to contact another expert, which he did. He then quickly resolved the problem. Thomas is a highly competent, skilled and no b.s. technical expert!
Had an appnt at 11am and Spencer called me right on time. I answered some questions he needed then he took over and did a great job of cleaning, uninstalling stuff I did not need and installing what did need. I know he found many issues that were causing my problems. I think he went way over time to help resolve my problems and I appreciate that very much. I also had problems trying to post pics to my Face Book and asked if he could give me a hand. This wasn't included in my clean up but he helped resolved this issue as well. He even installed a better security that what I had. I will definitely call then again and highly recommend the same for anyone looking for pc help!
WE have used remote computer maintenance and troubleshooting services before and were very satisfied. For the past 1-2 years we have used ATR after seeing their reviews on Angie's List. We are FULLY satisfied. Spencer, Thomas, and Donna were all very knowledgeable, quick to respond, and able to solve our multiple issues on a PC and do a quick, reasonable, and successful cleanup on a Mac. We endorse their services and fully trust them as reliable, trustworthy, and knowledgeable business. We have had NO qualms about their remotely accessing our computers as they do that in a fully open way with good explanations and agreement from us prior to beginning the work.
Spencer of ATR was extremely responsive to my call for help with an ailing desktop. I left a message and my call was returned inside of 30 minutes. He spent just under 5 hours giving my computer a good cleaning up. He was also very current and well informed, and was able to give me a number of good tips on such things as security and the Windows 10 update. I would definitely use this firm again... and plan to!